Q: What skin types is the Calming Serum best for?
All skin types can benefit from the soothing and hydrating properties of this serum. It is especially recommended for those with stressed, reactive, sensitive, redness-prone, rosacea-prone, and acne-prone skin. It is also excellent for use after exfoliation to help calm and restore the skin barrier.
Q: How has the new formula changed from the original version?
The reformulated Calming Serum now includes 30% Mugwort Extract for an extra-soothing boost that lasts longer. The concentration of Panthenol has also been increased from 2% to 5% for significantly enhanced hydration and moisture barrier support. These updates make the formula slightly thicker than the original and give it a natural green tint from the high concentration of mugwort.
Q: What does Mugwort Extract do for the skin?
Mugwort (Artemisia Capillaris) is a traditional Hanbang botanical that has been used in Korean skincare and medicine for centuries. It is rich in flavonoids, vitamins, and anti-inflammatory compounds that help reduce redness, calm inflammation, soothe irritated and sensitised skin, and provide antioxidant protection against environmental damage. At 30%, it is a hero-level concentration in this formula.
Q: What does Panthenol (Vitamin B5) do?
Panthenol, also known as Vitamin B5, is a deeply penetrating humectant and emollient. At 5%, it helps strengthen and repair the skin's moisture barrier, prevents transepidermal water loss, maintains long-lasting hydration, and accelerates the healing of irritated or damaged skin. It is one of the most well-tolerated skincare ingredients and is safe for even the most sensitive skin types.
Q: Can I use this serum both morning and night?
Yes. The Calming Serum can be used in both your morning and evening skincare routines. In the morning, always follow with SPF to protect the skin from UV-induced redness and irritation.
Q: Is it safe for acne-prone skin?
Yes. The Calming Serum is formulated without comedogenic ingredients and contains several actives that are beneficial for acne-prone skin — including Mugwort Extract, Neem Extract, and Coptis Japonica Root Extract — which work together to calm inflammation and reduce the appearance of blemishes and redness.
Q: Is it safe during pregnancy?
Yes. This product is marked as pregnancy safe. It is formulated without retinol, salicylic acid, or any ingredients typically restricted during pregnancy. As always, it is recommended to consult your doctor or healthcare provider before introducing any new skincare product during pregnancy.
Q: Is it fragrance-free and alcohol-free?
Yes. This serum contains absolutely no added fragrance or harsh alcohol, making it safe and gentle for daily use on sensitive and reactive skin types.
Q: Is it vegan and cruelty-free?
Yes. This serum uses 100% plant-based ingredients and is completely animal-friendly and cruelty-free.
Q: Why does this serum have a green colour?
The natural green tint comes from the high 30% concentration of Mugwort Extract (Artemisia Capillaris). This is completely natural and is not from any artificial colouring — it is a visible sign of the high-quality botanical content in the formula.
Q: What products should I pair this with?
For an extra calming and soothing routine, pair this serum with the Centella Asiatica Calming Mask for a weekly deep-soothing treatment. In your daily routine, apply after your toner and before your moisturiser. Always finish your morning routine with a broad-spectrum SPF sunscreen.
Q: When will I see results?
Many users report immediately calmer, less irritated, and more comfortable skin from the very first application. Consistent daily use over several weeks leads to a visibly clearer complexion with significantly reduced redness, fewer blemishes, and a stronger, more resilient moisture barrier.