Shipping policy
Shipping Policy
At Skinza, we are committed to delivering your order quickly, safely, and with complete transparency. All orders are dispatched from our UK-based warehouse, which allows us to offer fast and reliable delivery across the United Kingdom.
We understand how important timely delivery is, and we work hard to ensure your order reaches you without delays.
Trusted by UK Customers
We are proud to serve customers across the UK who trust Skinza for quality products and dependable delivery.
Our growing community continues to choose us for our fast shipping, secure packaging, and reliable service — so you can shop with complete confidence.
Shipping Times
Standard delivery within the UK: 1–2 business days
Orders are shipped directly from our UK warehouse for faster delivery
Delivery times are estimated and begin once your order has been dispatched
During peak periods, public holidays, or unexpected situations, delivery may take slightly longer
Order Processing
All orders are carefully processed within 12–24 hours of being placed
Orders placed after business hours will be processed the next working day
We do not process or dispatch orders on weekends or UK public holidays
Shipping Costs
Shipping charges are clearly displayed at checkout before payment
We do not add any hidden fees
Any applicable offers such as free shipping will be shown at checkout
Delivery & Tracking
We partner with trusted UK courier services to ensure safe and timely delivery
Once your order is dispatched, you will receive tracking details (where available)
This allows you to monitor your parcel every step of the way
Secure & Reliable Delivery
All orders are securely packed to prevent damage during transit
We take extra care to ensure your items arrive in perfect condition
Thousands of customers trust us for safe and reliable delivery
Delivery Issues & Support
If your order is delayed, lost, or arrives damaged, our support team is here to help
Please contact us and we will:
• Assist you in tracking your order
• Work with the courier to resolve any issues
• Provide a suitable solution where applicable
While we aim to meet all delivery timelines, delays caused by couriers or external factors are outside our direct control
Risk and Ownership
Responsibility for the order transfers once the package has been successfully delivered to your address
Ownership of the goods transfers after full payment has been received
International Shipping
Currently, Skinza only ships within the United Kingdom